Dukascopy Bank SA amongst all banks and securities dealers in Switzerland is a mandatory signatory of the "Swiss banks and securities dealers' agreement regarding deposits protection". Client's deposits are protected in the amount of CHF 100'000.- for each client. Deposit Protection is explained in details on the website
Deposits of the clients of Dukascopy Europe are protected by EU regulation in the amount of EUR 20'000.- for each client.
In addition to the "Deposit Protection" your funds are safeguarded by the careful management made by Dukascopy Bank of its own assets and liquidity. As a matter of fact, Dukascopy Bank's assets consist, for more than 90% in cash at sight and bonds of the Swiss Confederation. Dukascopy Bank has no risky securities, no real estate property and does not provide any credit.
Should your funds be managed by a money manager or by any other third party, Dukascopy Bank SA gives you the unique opportunity to limit the possible losses on your account through its "Stop-Loss" functionality. Should your account reach the Stop-Loss level set by you, the trading would be instantly deactivated and all open positions would be closed so as to protect your remaining capital against further losses.
Additionally, Dukascopy Bank SA gives you the possibility to instantly interrupt the trading performed on your account by your attorney and to close all open positions by simply accessing a button on your online report.
Please be informed that in order to have your account traded by any third party, including any close person of you, you must grant and sign a power of attorney in favour of the latter.
Dukascopy Bank strives to offer you the best possible risk management tools to trade safely on volatile markets.
By using the Slippage Control Functionality you may preselect the maximum negative slippage that can affect the execution price of your orders. You may even totally exclude any negative slippage. The Slippage Control Functionality is however not available on STOP LOSS orders. Please note that reducing tolerance to slippage increases the probability of an order reject.
Feel free to contact us for more information about the Slippage Control Functionality and consult our Wiki.
Third parties such as Money Managers or Service Providers should never request your personal access codes but shall require special access rights directly from Dukascopy Bank. By communicating your access codes to third parties you would not only breach Dukascopy Bank's terms and conditions but you would seriously expose your own funds to the risk of misuse / misappropriation. Furthermore, unknown persons to Dukascopy Bank cannot obtain any assistance from our Trading Support Desk what may harm your funds, e.g. in case a position on your account needs to be closed urgently while Internet access to the SWFX trading system is not available.
For the safety of your money, investment opportunities shall be assessed with a tendency toward scepticism. Dukascopy Bank SA recommends cautiousness, especially regarding the following:
Your account becomes "Dormant" if Dukascopy Bank SA is no longer able to contact you. This may happen in particular if you change your domicile/contact details without informing us or if you pass away without appointing any attorney on your account who can be contacted. In case of dormancy, it might be difficult or impossible to Dukascopy Bank SA to reestablish contact with you/your heirs. In order to avoid dormancy, Dukascopy Bank SA recommends that you:
Dukascopy Bank SA is obliged to report all dormant accounts in excess of CHF 100.- to a central databank to which only the Swiss Banking Ombudsman can access. Every person suspecting assets to which they are entitled to with an unknown bank in Switzerland can ask the Central Claims Office of the Swiss Banking Ombudsman for the polling of the databank of all dormant customer relationships.