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By clicking on "Open Demo" you express your desire to be called back by our representatives both from the Swiss headquarters and our worldwide subsidiaries, branches and/or representative offices. You hereby agree that your demo account information will be shared with such representatives allowed to take contact with you. You hereby waive the benefit of Swiss banking secrecy in this respect towards the above mentioned persons and entities. Confidentiality of your personal data will be ensured throughout the group, regardless of the location of specific group units.

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Contact Us



Dukascopy Bank SA prides itself on its quality of customer care. We are always pleased to meet our clients in person at our headquarters in the heart of the European financial centre, Geneva. Please find us at the following address.

Address

Dukascopy Bank SA
Route de Pre-Bois 20
ICC, Entrance H
1215 Geneva 15
Switzerland

Phone lines

  • Main phone and Fax:
    • Phone
      +41 22 799 48 88
    • Fax
      +41 22 799 48 80
  • Live trading Support (24h)
    +41 22 799 48 48

    +41 22 799 48 38 

Clients who have opened accounts before December 2009 and who have not signed the intra-group banking secrecy waiver shall use only the following contact details:

Phone number: +41 22 799 48 44
E-mail address: [email protected]

Other phone numbers or e-mail addresses of Dukascopy Bank may be served by employees of Dukascopy Group located out of Switzerland.

For clients security and to ensure quality of service, phone conversations may be recorded.

E-mails

 

Dear clients,

Please note that in order to improve security and reliability in execution of your instructions, communication by email of any requests to Dukascopy Bank can be done only through the following mailboxes:

 


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